OpenAI Launches Presence for Managed Enterprise Agents
The product combines voice and chat agents with policies, guardrails, evaluations and a Codex-powered improvement process.
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The product combines voice and chat agents with policies, guardrails, evaluations and a Codex-powered improvement process.
Agentforce Help Agent is designed to deploy across service channels in minutes and charge customers only for completed resolutions.
Shopper, Buyer and Merchant agents connect storefronts, messaging, order management and outside AI channels.
The services update adds richer navigation, flexible location sharing, visual bill splitting and expanded media experiences.
Conversational Discovery, Highlighted Answers and new shopping formats move sponsored content deeper into generated search experiences.
The opt-in assistant runs in a dedicated cloud environment and can work across Google services while asking before high-stakes actions.
The updates extend VoiceOver, Magnifier, Voice Control and captioning while adding eye-based wheelchair controls for Vision Pro.
The I/O update lets users speak to Gmail, Docs and Keep while introducing an AI image creation and editing workspace.
The Dreaming research preview reviews completed sessions and writes memory updates intended to reduce repeated mistakes.
The update adds campaign automation, an AI Brief for advertiser guidance and new controls for regulated messaging.
The new system connects marketing data, content, analytics and automated work across the customer lifecycle.
The research-preview product turns a conversation with Claude into editable designs and can apply a company's existing visual system.
New developer primitives address memory, subagents, execution and recoverable long-running work.
The music model can create structured tracks of up to three minutes and is available across developer, enterprise and creative products.
OpenShell, AI-Q and new Nemotron models aim to give companies more control over autonomous software.