OpenAI Launches Presence for Managed Enterprise Agents
The product combines voice and chat agents with policies, guardrails, evaluations and a Codex-powered improvement process.
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Salesforce Launches a Prepackaged Help Agent
Agentforce Help Agent is designed to deploy across service channels in minutes and charge customers only for completed resolutions.
Databricks Expands Unity AI Gateway for Enterprise Agent Control
The governance layer adds cross-provider cost controls, runtime policies and monitoring for models, agents, tools and MCP services.
Databricks Genie One Turns Company Data Into an AI Coworker
The agentic system is designed to help business teams analyze information and automate recurring work.
OpenAI Extends Codex With Tools for More Professional Roles
New plugins, skills and workflow features move the coding agent beyond software development into research, analysis and business operations.
Google Brings Agentic Tasks Into Search
New Search agents can continue monitoring information and assemble interactive results instead of returning only a list of pages.
Google Adds Voice Workflows and a New Pics App to Workspace
The I/O update lets users speak to Gmail, Docs and Keep while introducing an AI image creation and editing workspace.
Anthropic Gives Managed Agents Time to Learn From Past Work
The Dreaming research preview reviews completed sessions and writes memory updates intended to reduce repeated mistakes.
Salesforce Launches Agentforce Operations for Back-Office Work
The platform uses configurable agents and process blueprints to coordinate manual workflows across teams and systems.
Salesforce Launches Headless 360 for AI Agent Development
The company is exposing platform capabilities through tools, skills and a controlled experience layer that agents can use across different interfaces.
Salesforce Launches Five AI Agents for Communications Providers
Agentforce for Communications targets telecom sales, service, billing and field operations with industry-specific workflows.
