OpenAI Launches Presence for Managed Enterprise Agents
The product combines voice and chat agents with policies, guardrails, evaluations and a Codex-powered improvement process.
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Salesforce Launches a Prepackaged Help Agent
Agentforce Help Agent is designed to deploy across service channels in minutes and charge customers only for completed resolutions.
Salesforce Expands Agentforce Commerce Across the Shopping Stack
Shopper, Buyer and Merchant agents connect storefronts, messaging, order management and outside AI channels.
Databricks Genie One Turns Company Data Into an AI Coworker
The agentic system is designed to help business teams analyze information and automate recurring work.
OpenAI Extends Codex With Tools for More Professional Roles
New plugins, skills and workflow features move the coding agent beyond software development into research, analysis and business operations.
ZoomMate Launches as an Agentic Assistant for Workplace Tasks
The product combines enterprise search, generated deliverables and actions across connected applications.
Salesforce Launches Agentforce Operations for Back-Office Work
The platform uses configurable agents and process blueprints to coordinate manual workflows across teams and systems.
Adobe CX Enterprise Brings Agentic AI to Customer Operations
The new system connects marketing data, content, analytics and automated work across the customer lifecycle.
Salesforce Launches Headless 360 for AI Agent Development
The company is exposing platform capabilities through tools, skills and a controlled experience layer that agents can use across different interfaces.
Zoom Opens No-Code Platform for Custom Workplace AI Agents
Businesses can build agents that work across meetings, documents and outside enterprise applications.
Salesforce Launches Five AI Agents for Communications Providers
Agentforce for Communications targets telecom sales, service, billing and field operations with industry-specific workflows.
OpenAI Launches Frontier to Manage Enterprise AI Agents
The new platform connects agents to company data and tools while adding identity, permissions, evaluation and governance across different agent providers.
